What is an Telephonic Case Manager Job?
Telephonic case managers are healthcare professionals who work in the insurance and healthcare industries. They are responsible for managing patient cases over the phone, providing guidance and support for patients, and helping to ensure that patients receive the care they need. Telephonic case managers are often the first point of contact for patients and their families, and they play a crucial role in ensuring that patients receive high-quality care.
What usually do in this position?
Telephonic case managers typically work for insurance companies, healthcare providers, or other healthcare organizations. They are responsible for managing patient cases over the phone, providing guidance and support for patients, and helping to ensure that patients receive the care they need. Telephonic case managers work closely with doctors, nurses, and other healthcare professionals to develop care plans for patients.
Top 5 skills for the position
- Strong communication skills
- Excellent problem-solving abilities
- Ability to work independently
- Strong organizational skills
- Ability to work well under pressure
How to become this type of specialist?
To become a telephonic case manager, it is typically necessary to have a degree in nursing, social work, or a related field. Many employers also require previous experience in healthcare or insurance. Telephonic case managers must have excellent communication skills, as well as strong problem-solving abilities. They must also be able to work independently and under pressure.
Average Salary
The average salary for a telephonic case manager in the United States is around $70,000 per year. However, salaries can vary depending on a number of factors, including location, experience, and education.
Roles and Types
There are many different roles and types of telephonic case managers. Some may focus on managing cases for patients with chronic conditions, while others may work with patients who are recovering from surgery or other medical procedures. Telephonic case managers may also work with patients who have mental health issues or substance abuse problems.
Locations with the Most Popular Jobs in USA
Telephonic case manager jobs are available in many different locations throughout the United States. Some of the most popular locations for these jobs include California, Texas, New York, Florida, and Illinois.
What are the Typical Tools
Telephonic case managers typically use a variety of tools to manage patient cases. These may include electronic medical records systems, phone and email communication tools, and scheduling software. Telephonic case managers must also be familiar with medical terminology, as well as the various insurance and healthcare regulations that apply to their work.
In Conclusion
Telephonic case managers play a crucial role in the healthcare industry, helping to ensure that patients receive high-quality care and support. To become a telephonic case manager, it is typically necessary to have a degree in nursing, social work, or a related field, as well as strong communication and problem-solving skills. With the right training and experience, telephonic case managers can enjoy a rewarding career in healthcare.