ABOUT TRANSCOM
Transcom is a leading global customer experience specialist that provides customer care, sales, and technical support services to businesses across various industries. The company has been in operation for over 30 years and has built a reputation for delivering world-class customer service. Transcom has a presence in over 20 countries, with a workforce of over 30,000 employees serving clients in over 40 languages.
Transcom's mission is to help businesses build strong relationships with their customers by providing exceptional customer service. The company achieves this by leveraging technology, data analytics, and its team of highly skilled professionals to deliver personalized and efficient customer experiences.
Transcom's core values are centred around teamwork, excellence, and innovation. The company believes that by working together and continually striving for excellence, they can achieve great things. They also place a strong emphasis on innovation, constantly seeking new ways to improve their services and enhance the customer experience.
ROLES AND TYPES
Transcom offers a wide range of job opportunities, including customer service representatives, technical support analysts, sales agents, and team leaders. The company also has various specialized roles, such as quality assurance analysts, social media moderators, and training specialists. Transcom offers both full-time and part-time positions and provides flexible working arrangements to accommodate employees' needs.
Transcom has two types of roles: on-site and remote. On-site roles are based in one of the company's call centers, where employees work from a dedicated workspace. Remote roles, on the other hand, allow employees to work from home or another location of their choice. Remote roles are becoming increasingly popular, and Transcom has invested heavily in technology to support remote work.
IS TRANSCOM HIRING NOW?
Transcom is continually hiring new employees to support its growing business. The company regularly posts job openings on its website and social media channels. Interested candidates can apply directly on the website or by sending their resumes to Transcom's recruitment team.
IS IT HARD TO GET A JOB AT TRANSCOM?
Transcom has a competitive hiring process, but it is not overly difficult to get a job. The company looks for candidates who have excellent communication skills, a customer-focused mindset, and a willingness to learn. Candidates with previous customer service or sales experience are preferred but not required.
Transcom has a thorough hiring process that includes multiple rounds of interviews and assessments. The company takes its hiring process seriously and aims to ensure that it hires the best candidates for the job.
WHAT IS THE HIRING PROCESS AT TRANSCOM?
Transcom's hiring process typically involves several stages. The first stage is the initial application, where candidates submit their resumes and cover letters. Transcom's recruitment team will then review the applications and select candidates who meet the job requirements.
The next stage is a phone screening interview, where a recruiter will call the candidate to discuss their qualifications and experience. If the candidate passes the phone screening, they will then be invited to an in-person or virtual interview with the hiring manager. The interview will typically involve behavioral and situational questions to assess the candidate's skills and fit for the role.
Depending on the position, candidates may also be required to complete a skills assessment or a background check. The hiring process can take several weeks, but Transcom aims to keep candidates informed throughout the process.
HOW MANY EMPLOYEES DOES TRANSCOM HAVE?
Transcom has over 30,000 employees worldwide, serving clients in over 20 countries. The company has a diverse workforce, with employees from various backgrounds and cultures.
Transcom values diversity and inclusion and believes that it is essential to its success. The company aims to create a welcoming and inclusive workplace where employees feel valued and respected.
WHERE ARE TRANSCOM HEADQUARTERS?
Transcom's global headquarters are located in Stockholm, Sweden. The company also has regional headquarters in North America, Europe, and Asia-Pacific. Transcom has call centers and offices in over 20 countries, providing customer support services to businesses worldwide.