ABOUT PERCEPTA
Percepta is a leading global customer service outsourcing company that helps businesses deliver exceptional customer experiences. With a focus on automotive, financial services, and technology industries, Percepta provides a wide range of customer support solutions, including technical support, customer care, and sales support. By leveraging advanced technology and highly skilled professionals, Percepta enhances customer satisfaction, retention, and loyalty for its clients.
ROLES AND TYPES
Percepta offers a variety of roles and job opportunities for individuals looking to join their team. Some of the common roles at Percepta include customer service representatives, technical support specialists, sales agents, trainers, quality assurance analysts, and team leaders. These roles are available in both entry-level and experienced positions, providing opportunities for career growth and development.
IS PERCEPTA HIRING NOW?
Yes, Percepta is regularly hiring new talent to join their team. They have a dedicated recruitment process to identify individuals who possess the right skills and attitude to excel in their roles. Percepta values diversity and welcomes applications from candidates with different backgrounds and experiences.
IS IT HARD TO GET A JOB AT PERCEPTA?
Getting a job at Percepta requires meeting the company's hiring criteria and demonstrating the desired skills and qualities. While the competition for positions may vary depending on the location and specific role, Percepta is committed to finding the best candidates for their team. They value individuals who are customer-focused, adaptable, and possess strong communication and problem-solving skills.
WHAT IS THE HIRING PROCESS AT PERCEPTA?
The hiring process at Percepta typically involves several stages to ensure the right fit for both the candidate and the company. It usually begins with an online application, where candidates provide their personal information, work experience, and qualifications. If the application meets the requirements, candidates may be invited for a phone interview or an initial screening assessment.
Successful candidates from the initial screening are usually invited for an in-person interview, where they have the opportunity to showcase their skills, experience, and suitability for the role. Percepta may conduct multiple rounds of interviews to assess different aspects of the candidate's abilities.
Once a candidate is selected, they may be required to undergo a background check and drug screening. Upon successful completion of these checks, an offer of employment may be extended to the candidate, who can then join the Percepta team.
HOW MANY EMPLOYEES DOES PERCEPTA HAVE?
Percepta has a global presence and employs a large number of professionals to support their operations. As of the most recent data available, Percepta has over 10,000 employees worldwide. These employees work across various locations, providing exceptional customer service to clients and their customers.
WHERE ARE PERCEPTA HEADQUARTERS?
Percepta's headquarters are located in Dearborn, Michigan, United States. This strategic location allows Percepta to serve its clients effectively, particularly those in the automotive industry. With a strong presence in the heart of the automotive industry, Percepta can leverage its proximity to key partners and clients to deliver tailored customer service solutions.